Free standard shipping
Eco-friendly
Secure payments
Last Updated: July 2026
Thank you for choosing IMFCMK. We are committed to providing a reliable and transparent shipping experience. This Shipping Policy explains how your order is processed, shipped, and delivered.
Legal Business Entity: Huasheng Furniture Limited
Registered Address: Unit A17, 29/F, Legend Tower, 7 Shing Yip Street, Kwun Tong, Hong Kong
After your payment is confirmed, your order will begin processing.
You may request to cancel your order free of charge before it has been shipped. Once the order has been handed over to the carrier, cancellation will no longer be available.
All orders are shipped from Zhongshan, Guangdong, China via our trusted logistics partners, including 4PX Express, Yanwen Express, and DHL Express, with last-mile delivery handled by regional carriers such as FedEx, UPS, and local postal services.
Total delivery time consists of two parts:
Total Delivery Time = Processing Time + Transit Time
Estimated transit times by destination:
|
Destination |
Estimated Transit Time |
|
United States & Canada |
15–20 Business Days |
|
United Kingdom & Europe |
12–18 Business Days |
|
Australia & New Zealand |
12–18 Business Days |
|
Other International Locations |
20–30 Business Days |
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other circumstances outside our control. Customs clearance delays are not included in the estimated transit time.
Available shipping methods and final shipping costs will be clearly displayed at checkout before you complete your order.
Shipping costs may vary depending on:
For reference:
For furniture and oversized lighting products, the following additional terms apply:
Once your order has shipped, you will receive a shipping confirmation email with a tracking number and carrier link.
For all shipping-related inquiries, please contact us at: info@imfcmk.com
IMFCMK ships to customers in countries listed in the transit time section above.
All international orders are shipped on a DDU (Delivery Duty Unpaid) basis:
Customers are responsible for providing accurate and complete shipping information during checkout.
If your package arrives damaged, please contact us within 48 hours of delivery with:
Our team will review your claim within 2 business days and assist you with a replacement or full refund after verification.
If your package is confirmed lost in transit by the carrier, we will offer you the option of a free reshipment or a full refund of the order amount.
IMFCMK Customer Support
We guarantee a response to all customer inquiries within 24 business hours.
At IMFCMK, we stand behind the quality of our products and are committed to providing reliable support for our customers.
This Limited Warranty Policy explains the warranty coverage, conditions, and claim process for products purchased from IMFCMK.
IMFCMK provides a limited warranty against manufacturing defects in materials and workmanship.
The warranty applies to the original purchaser and covers eligible products purchased directly from our website.
Warranty coverage period:
12 Months from the date of delivery
This limited warranty covers:
Manufacturing defects
Product defects caused by materials or workmanship
Functional issues that occur under normal use conditions
If a valid warranty claim is approved, IMFCMK may provide:
Replacement parts
Product replacement
Other appropriate solutions depending on the situation
This warranty does not cover:
Damage caused by misuse or improper handling
Accidental damage
Normal wear and tear
Damage caused by unauthorized modifications
Damage caused by improper installation or maintenance
Products purchased from unauthorized sellers
To request warranty service, please contact our customer support team.
Please provide:
Order number
Proof of purchase
Description of the issue
Photos or videos showing the problem (if applicable)
Our team will review your request and provide further instructions.
If the issue is confirmed as a manufacturing defect covered under this warranty, IMFCMK will provide an appropriate solution.
Shipping arrangements will be discussed with the customer depending on the specific situation.
This limited warranty applies only to products purchased from IMFCMK.
Warranty coverage may vary depending on product category and specific product conditions.
This warranty does not affect any consumer rights provided by applicable laws.
For warranty questions or support requests, please contact:
IMFCMK Customer Support
Email:
info@imfcmk.com
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM
Business Address:
Unit A17, 29/F, Legend Tower, 7 Shing Yip Street, Kwun Tong, Hong Kong
Last Updated: July 2026
At IMFCMK, customer satisfaction is our priority. We are committed to providing a clear, fair, and reliable shopping experience. This return and refund policy outlines the rules, eligibility, and process for all returns.
Legal Business Entity: Huasheng Furniture Limited
Registered Business Address: Unit A17, 29/F, Legend Tower, 7 Shing Yip Street, Kwun Tong, Hong Kong
All return requests must be submitted within 30 calendar days of delivery. For visible shipping damage or exterior defects, you must contact us within 48 hours of delivery to preserve photographic evidence.
To be eligible for a return:
We do not accept returns for personal reasons such as change of mind, size mismatch, or style preference. Unauthorized returns will not be accepted.
If your order arrives damaged, functionally defective, or does not match the item you ordered:
Please provide the following information in your request:
After reviewing your claim, we will provide an appropriate resolution, which may include a free replacement, full refund, or partial refund at our discretion.
Return shipping responsibilities are determined by the reason for the return:
Examples:
IMFCMK will cover all reasonable return shipping costs or arrange a prepaid return label / pickup service for eligible claims.
Examples:
The customer is responsible for all return shipping fees, customs duties, and any additional handling charges. Original shipping fees are non-refundable.
For furniture and oversized lighting products shipped via freight, the following additional terms apply:
Restocking Fee: $0.00
IMFCMK does not charge any restocking fees for approved returns that meet all eligibility conditions.
To start a return:
Please do not send items back before receiving official return instructions. Unauthorized returns will be refused upon arrival. After we receive your returned item, please allow 3–5 business days for inspection and refund processing. Once your refund is issued, it typically takes up to 5 business days for the funds to appear in your account, depending on your bank or payment provider. Return transit time depends on your location and chosen shipping method.
Please do not send items back before receiving official return instructions. Packages returned without authorization will be refused upon arrival.
Once your returned item is received and inspected, we will notify you of the approval status.
The following items are not eligible for return under any circumstances:
Return requests will be denied for items that:
For eligible damaged, defective, or incorrect items, we offer free exchanges of the same product. Exchange shipping costs for approved claims are covered by IMFCMK.
IMFCMK Customer Support
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