Warranty Policy

At IMFCMK, we stand behind the quality of our products and are committed to providing reliable support for our customers.

This Limited Warranty Policy explains the warranty coverage, conditions, and claim process for products purchased from IMFCMK.

1. Warranty Coverage

IMFCMK provides a limited warranty against manufacturing defects in materials and workmanship.

The warranty applies to the original purchaser and covers eligible products purchased directly from our website.

Warranty coverage period:

12 Months from the date of delivery

2. What This Warranty Covers

This limited warranty covers:

• Manufacturing defects

• Product defects caused by materials or workmanship

• Functional issues that occur under normal use conditions

If a valid warranty claim is approved, IMFCMK may provide:

• Replacement parts

• Product replacement

• Other appropriate solutions depending on the situation

3. What This Warranty Does Not Cover

This warranty does not cover:

• Damage caused by misuse or improper handling

• Accidental damage

• Normal wear and tear

• Damage caused by unauthorized modifications

• Damage caused by improper installation or maintenance

• Products purchased from unauthorized sellers

4. Warranty Claim Process

To request warranty service, please contact our customer support team.

Please provide:

• Order number

• Proof of purchase

• Description of the issue

• Photos or videos showing the problem (if applicable)

Our team will review your request and provide further instructions.

5. Warranty Shipping Responsibility

If the issue is confirmed as a manufacturing defect covered under this warranty, IMFCMK will provide an appropriate solution.

Shipping arrangements will be discussed with the customer depending on the specific situation.

6. Warranty Limitations

This limited warranty applies only to products purchased from IMFCMK.

Warranty coverage may vary depending on product category and specific product conditions.

This warranty does not affect any consumer rights provided by applicable laws.

7. Contact Information

For warranty questions or support requests, please contact:

IMFCMK Customer Support

Email:
info@imfcmk.com

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM

Business Address:
Unit A17, 29/F, Legend Tower, 7 Shing Yip Street, Kwun Tong, Hong Kong